Processing and Build Times
At Tour Quality Golf, every order is built and shipped with precision and care. The timelines below outline estimated processing times before shipment. These are not guaranteed, as build schedules may vary based on product type, customization, and component availability. If delays occur, our team will promptly communicate updates.
Used Clubs
All used clubs are in stock and ready to ship the next business day after your order is placed.
Custom Shafts and Custom Clubs (Built In-House)
-
Custom Shafts: 5–7 business days before shipping
-
Single Custom Club(s): 10–12 business days before shipping
-
Custom Clubs (3+ clubs, iron sets): 3–4 weeks before shipping
Build times may vary based on component supply and order volume. Should any item be backordered, we’ll contact you immediately with options or an updated timeline.
Pre-Built Clubs / OEM Direct Orders
Orders fulfilled directly from major manufacturers follow their own timelines:
-
TaylorMade, Titleist, Callaway, Cleveland, Srixon, XXIO, Ping: 2–3 weeks
-
Mizuno, Bettinardi: 4–6 weeks
-
L.A.B. Golf: 8–10 weeks
OEM clubs are built and shipped by the manufacturer. Tour Quality Golf will provide tracking once the item leaves their facility.
Dropship Vendor Orders
Some products are shipped directly from our trusted vendors:
-
Bushnell: 1–2 weeks
-
Blue Tees: 1–2 weeks
These items may arrive separately from other products in your order.
Shipping Carriers and Delivery Times
We partner with reliable carriers, including UPS, FedEx, and USPS.
-
Standard shipping: 3–7 business days after dispatch
-
Expedited shipping: Available during checkout when eligible
Tracking information will be emailed to you as soon as your order ships.
Backorders and Delays
If a component or product is backordered, we’ll notify you quickly with available options—wait for the part, substitute with an equivalent item, or modify/cancel your order. Our team values transparency and will keep you informed every step of the way.
International Orders
At this time, Tour Quality Golf primarily ships within the United States. For international inquiries, please contact us directly at hello@macscustomgolf.com for assistance.
Questions or Support
We’re always here to help.
📧 hello@macscustomgolf.com
Or visit us in-store at 6006 S Sheridan Rd, Suite A, Tulsa, OK 74145 for order updates, product information, or fitting consultations.